General Info & Policies

To book an appointment please reach out via my contact form, email, phone, or text. Please note that it can take 24-48 hours to receive a response.

Please be punctual when arriving for your appointment. I typically schedule in 30 minute time blocks. If you arrive early, expect to wait until your appointment time to be seen.

Turnaround time for all non-rush jobs is only an estimate and is subject to change. Please let me know if you have a deadline and I'll do my best to accommodate you if possible.

Upon job completion, you will receive a digital invoice via email and/or text. Payment is due immediately, and can be submitted through the digital invoice in advance or at the time of pickup. Instruments cannot leave the shop until invoices are paid in full. No exceptions.

Due to limited space, instruments not picked up within 10 days of the invoice date will be subject to a daily storage fee of $10 per day for each day past the 10 day limit. If you believe your pickup may be delayed, please let me know ahead of time to discuss arrangements.

Instruments not paid for and retrieved within 30 days after job completion will be considered abandoned and will become property of Leeds Guitar Service.